Warranty Service

Most problems can be solved through online technical support

1. If you receive the package within 15 days, found that the product has defects (not man-made damage), you can choose to return the product, return the product postage needs to be paid by you first, after we receive the package, we will be for you to make a full refund and pay you postage,(Please note that the product must be packaged to avoid damage to the screen and body).if you do not want to return the product, we can send you a replacement parts, you do not need to return the damaged parts.

2. If you receive the product within 365 days after the use of the product failure (non-human-caused damage), you can contact us, we will provide you with free parts for repair, if for other reasons the repair parts can not be delivered to the region, you can choose to repair in the local, we will bear the repair costs for you.

3. If your laptop has been purchased for more than 365 days and is malfunctioning, you can contact us and provide the model number of the product you purchased, we will provide the appropriate accessories according to the model number you purchased, but the accessories you need to pay for yourself.

SYSTEM

Each of our laptops will help customers to install the system and can be used normally. Please do not replace other systems to our laptops without authorization. This may cause some drivers to be lost. If this happens, the customer Be responsible for yourself, we can help you solve the problem, but we do not assume the problem of system incompatibility caused by reinstalling the system.

AFTER SALE

ABOUT WARRANTY

We offer 1-year hardware warranty for each product without personal error use.

*Attention: Root without permission or any other personal action of modifying system makes your device out of warranty

ABOUT TAXES

Our price doesn’t include any taxes. The buyers are responsible for customs clearance. Any special demands, please tell us, we’ll try our best to help you.If the parcel get strict inspected by custom,You still need to pay tax to clear custom. We won’t bear the customs taxes. The cost of return or lost parcel would be on customer due to reject customs clearance.

ABOUT SHIPPING

Free Shipping Note: Free shipping means we pay the normal shipping fee. Remote area will be charged remote area delivery fee additionally, and the tax is bared by buyer.

FEEDBACK & REVIEWS

If satisfied with our product, please kindly leave 5 star rating.Any questions, please contact us,we’ll help you in the first time.